Customer churn data for a fictional Telecommunications company that provides phone and internet services to 7,043 customers in California, and includes details about cutomer demographics, location, services, and current status.

Recommended Analysis

• How many customers joined the company during the last quarter? How many customers joined?

• What is the customer profile for a customer that churned, joined, and stayed? Are they different?

• What seem to be the key drivers of customer churn?

• Is the company losing high value customers? If so, how can they retain them?