Healthcare Emergency Room waiting time

Tha major insights are:

· The data holds the details on 9216patients.

· The average waiting time per consultation is 35.26 minutes.

· The overall patient satisfaction rate is 4.9 out of 10.

· The highest waiting time recorded is at 3 am in the morning which is 37.20 minutes.

· The waiting time is generally lower between 13:00 and 20:00.

· Neurology department has the highest waiting time which is 36.80 minutes followed by Physiotherapy (36.57 min) and Gastroenterology (35.83 min).

· Gastroenterology (5.80/10) and Neurology (5.28/10) has the highest rating.

· There has been a constant decrease in the waiting time after second quarter of 2020.