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IT Desk Analysis

Modupeola Alade Avatar
Modupeola Alade Avatar
Modupeola Alade
PECL
IT Desk Analysis

About this project

Tool used: Power BI

KPIs drawn from the dataset:

  1. Employee with the highest and lowest IT issues

  2. Overall best performing agent

  3. Agent with the highest and lowest resolution time

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Modupeola Alade Avatar
Modupeola Alade Avatar
Modupeola AladePECL

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Discussion and feedback(1 comment)
comment-660-avatar
Branislav Poljasevic
Branislav Poljasevic
8 months ago
Love it Modupeola! Looks really polished.
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