The Seattle city surveyed 1500 public work employees to measure job satisfaction and identify opportunities to keep staff motivated and engaged.
Key Insights
- The overall average ratings was 3.06 of a scale of 4. The sheriffs department had the lowest average ratings of 2.46 and the family justice center had the highest rating of 3.61.
- The planning and public work department had the most responses but had an average rating of 3.05
- 48% of the employees feel they do not have a best friend at work while 35% have not received recognition in the last 7 days. 24% are satisfied with their jobs
- 92% of the employees know what is expected of them and 86% believes their supervisor care about them
Recommendations
- Conduct a focused departmental review to identify specific concerns and challenges.
- Analyze the factors contributing to the high satisfaction in the family justice center department.
- Introduce team-building activities, social events, or networking opportunities to foster stronger relationships among employees.
- Encourage a more inclusive and collaborative work environment to facilitate the development of workplace friendships.
- Establish a formal recognition program to acknowledge and appreciate employee contributions.