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#16

Time Shift

Time Shift

Your Objective

Your Objective

Your dataset contains 22,000 support tickets from 700 users spread across 20 countries, each timestamped in UTC.

Your task is to convert each ticket to its user's local time and then calculate the ticket volume by local hour of day (0–23) across the full dataset.

See sample logic below:

Submit your solution

What local hour has the most ticket submissions? (24-hour format, 0–23)

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Build data & AI skills to launch or accelerate your career (start for free, no credit card required).

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Transform your workforce

Assess your team’s data & AI skills and follow personalized learning plans to close the gaps.