Factors Leading to Positive Customer Rating Data Analysis of Amazon Customer Support

Which Gender has performed well in Customer Satisfaction Rating?

What are the top 5 call drivers and what is their contribution towards Customer Satisfaction Rating?

What are the call intervals having maximum call flow and their contribution towards Customer Satisfaction Rating?

Which Average Handling Time and Hold Time has the maximum Customer Satisfaction Rating?

Which Employee has the maximum contribution towards Customer Satisfaction Rating?

Which tenure bucket has the maximum contribution towards Customer Satisfaction Rating?

Work From Home or Work From Office which working mode has performed better?