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Maven Churn Challenge

Lauren Rosenthal Avatar
Lauren Rosenthal Avatar
Lauren Rosenthal
Maven Analytics
Tools used in this project
Maven Churn Challenge

Tableau Dashboard

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The tenure of customers. The majority of churned customers leave within the first year.
The type of contract of churned customers. Month-to-month contracts indicate high churn risk.
The churn category and top reasons. Competitor devices and offers are the top 2 churn reasons.
Churned Customer Charges
Churn Customer Reasons
Lost Revenue Due to Churn
Lauren Rosenthal Avatar
Lauren Rosenthal Avatar
Lauren RosenthalMaven Analytics

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