Exploring the Link Between Customer Satisfaction with In-flight Amenities and other factors: A Data-Driven Analysis

The purpose of this project is to analyze and understand the factors that influence customer satisfaction in the airline industry. By collecting and analyzing data from various sources, we aim to identify the key drivers of customer satisfaction and determine how these factors impact the overall customer experience. The project will focus on exploring factors such as in-flight amenities, customer experience onboard service, and the influence of customer demographics such as age and type of traveler. We will also examine the impact of operational factors such as departure and arrival time convenience on customer satisfaction. In order to understand the relationships between these variables and customer satisfaction, we will use statistical analysis techniques such as t-tests and regression analysis. We will also use data visualization techniques such as histograms, bar charts, and scatter plots to visually represent the results of our analysis. The outcomes of this project will provide valuable insights for the airline industry to improve customer satisfaction and enhance the overall customer experience. It will also provide a foundation for further research on this topic and serve as a useful reference for stakeholders in the industry.