Project Overview
The goal was to understand customer demographics, socioeconomic status, lifestyle, and purchasing behavior to develop targeted marketing strategies and improve customer engagement.
ETL Process
- Utilized Power Query for extracting, transforming, and loading data into Excel sheets.
- Overcame challenges related to data quality and integration by removing duplicate data, improving data inconsistency and partitioning some number values into groups for clear data visualization.
Data Analysis
- Conducted thorough analysis using Excel PivotTables.
- Utilized descriptive and inferential statistics to uncover patterns and trends within the data.
- Performed detailed analysis to understand customer profiles, preferences and purchasing behavior.
Data Visualization
- Created interactive dashboards in MS Excel to visualize key metrics and trends.
- Developed visualizations such as bar charts, column, pie and donut charts to effectively communicate insights.
Key Performance Indicators (KPIs)
- Identified crucial KPIs such as bike purchase rate, gender distribution, and average income.
- Tracked these KPIs to measure performance and guide decision-making.
Key Insights and Findings
- Discovered that 48% of customers purchased bikes, with higher purchase rates among homeowners.
- Found that the highest average income was in the 41-55 age group, guiding targeted marketing efforts.
Impact and Results
- Improved marketing strategies led to a slightly increase in conversion rates.
- Enhanced customer engagement and satisfaction through data-driven insights.
Conclusion
This project underscores the importance of data-driven decision-making and demonstrates my expertise in data analysis and business intelligence. I’m always eager to connect with like-minded professionals and explore new opportunities for collaboration.
💡 Interested in learning more or discussing potential collaborations? Feel free to reach out or comment below!