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The initial questions that I wanted to determine where:
How many people have been to the ER over this period of two years?
Is there a specific gender that goes to the ER more frequently?
What is the wait time over this period, including the average wait time, and does the wait time have a seasonal trend?
What are the patient satisfaction scores over time, including the average score?
Is there a certain time and day of the week that the wait time is the longest?
Is there a difference in the number of people that go to the ER according to race?
Is there a referring department that the patients are sent from?