Consultant || Business Analyst || ServiceNow || Incident Manager || Data Analyst || Technical Writer ||
Experienced in ITSM with ServiceNow, data analysis using Power BI and SQL, and roles in consulting and incident management. Proficient in process improvement and supporting data-driven decisions.
Maven credentials
Work experience
Consultent
CapgeminiJun 2018 - Apr 2023
Technical Writer
Fidelity National Information Services, Inc. (FIS) Jan 2017 - Apr 2018
Consultant || Business Analyst || ServiceNow || Incident Manager || Data Analyst || Technical Writer ||
Experienced in ITSM with ServiceNow, data analysis using Power BI and SQL, and roles in consulting and incident management. Proficient in process improvement and supporting data-driven decisions.
Maven credentials
Work experience
Consultent
CapgeminiJun 2018 - Apr 2023
Technical Writer
Fidelity National Information Services, Inc. (FIS) Jan 2017 - Apr 2018