About Me
I am a Data Analyst with over 5 years of experience in the operations industry, specializing in transforming data into actionable insights. Proficient in SQL, Power BI, Tableau, Python, and Excel, I uncover trends that drive strategic decision-making and enhance business performance.
At ByteDance, I managed content moderation for Facebook, generating insights that improved adherence to community standards. I implemented a customer support ticketing system that reduced resolution times by 30% and enhanced customer satisfaction by 65%. Additionally, I developed a performance dashboard that led to an 80% improvement in key performance indicators.
I value collaboration, continuous learning, and a problem-solving mindset. I’m eager to align data strategies with organizational goals and help teams unlock their potential through data.
