__STYLES__

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Usama zia

Incident Management

i2c Inc.

Top skills

Telecom Churn Analysis

Telecom Churn AnalysisAnalyzed the churn of a telecom company and measured the key indicators and factors of the churn.

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Telecom Churn Analysis

Telecom Churn AnalysisAnalyzed the churn of a telecom company and measured the key indicators and factors of the churn.

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Demystifying Marketing Campaigns

Demystifying Marketing CampaignsThis project delves in the flexible EDA with conditional formatting using DAX. It highlights performance of channels and the bestselling products of main age groups. It primarily dissects the marketing campaigns and sheds light on future prospects.

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Demystifying Marketing Campaigns

Demystifying Marketing CampaignsThis project delves in the flexible EDA with conditional formatting using DAX. It highlights performance of channels and the bestselling products of main age groups. It primarily dissects the marketing campaigns and sheds light on future prospects.

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Dissecting IT Tickets & Agents

Dissecting IT Tickets & AgentsIt dissects IT tickets by categories to provide actionable steps to improve Customer Satisfaction Rate. Justifies the need to schedule resources, their training and hiring new agents by showing trend of tickets and SLA. Also highlights agents performance.

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Dissecting IT Tickets & Agents

Dissecting IT Tickets & AgentsIt dissects IT tickets by categories to provide actionable steps to improve Customer Satisfaction Rate. Justifies the need to schedule resources, their training and hiring new agents by showing trend of tickets and SLA. Also highlights agents performance.

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Top skills

Telecom Churn Analysis

Telecom Churn Analysis

Usama zia Avatar

Demystifying Marketing Campaigns

Demystifying Marketing Campaigns

Usama zia Avatar

Dissecting IT Tickets & Agents

Dissecting IT Tickets & Agents

Usama zia Avatar