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Kezia Agyemang-Saahene

Data Analyst | BI Analyst

About Kezia

Layoffs Data Cleaning: Refining Workforce Cuts with SQLThe goal of this project was to clean and refine a layoffs dataset to ensure data accuracy, consistency, and completeness, creating a reliable foundation for meaningful analysis.

Layoffs Data Cleaning: Refining Workforce Cuts with SQLThe goal of this project was to clean and refine a layoffs dataset to ensure data accuracy, consistency, and completeness, creating a reliable foundation for meaningful analysis.

Layoffs Exploratory Data Analysis: Unraveling Workforce Shifts (2020–2023)This project examines global layoffs from 202o to 2023, focusing on trends across industries, companies, and countries. It analyzes which sectors were most affected, the scale of layoffs, and key economic factors.

Layoffs Exploratory Data Analysis: Unraveling Workforce Shifts (2020–2023)This project examines global layoffs from 202o to 2023, focusing on trends across industries, companies, and countries. It analyzes which sectors were most affected, the scale of layoffs, and key economic factors.

SkyRatings: British Airways Review DashboardThe goal is to analyze British Airways customer reviews to identify trends in service quality, traveler satisfaction, and areas for improvement. Using Tableau visualizations, the dashboard provides data-driven insights to enhance customer experience.

SkyRatings: British Airways Review DashboardThe goal is to analyze British Airways customer reviews to identify trends in service quality, traveler satisfaction, and areas for improvement. Using Tableau visualizations, the dashboard provides data-driven insights to enhance customer experience.

Crime Trends Decoded: Massachusetts Crime Trends(2020-2024)Created a Tableau dashboard using Massachusetts crime data, which I cleaned and analyzed in Python. The dashboard highlights peak crime times, high-crime areas, and the most reported offenses in that area.

Crime Trends Decoded: Massachusetts Crime Trends(2020-2024)Created a Tableau dashboard using Massachusetts crime data, which I cleaned and analyzed in Python. The dashboard highlights peak crime times, high-crime areas, and the most reported offenses in that area.

Coffee Shop Sales DashboardThis Power BI dashboard provides a dynamic visualization of coffee sales data sourced from Maven Analytics, offering key insights into sales trends and consumer preferences. Designed with an aesthetic that embodies the warmth of a coffee lover’s paradise.

Coffee Shop Sales DashboardThis Power BI dashboard provides a dynamic visualization of coffee sales data sourced from Maven Analytics, offering key insights into sales trends and consumer preferences. Designed with an aesthetic that embodies the warmth of a coffee lover’s paradise.

Customer Support Ticket AnalysisAnalyzed support ticket data using Python (Pandas, NLTK) and created an interactive Power BI dashboard to identify common issues, resolution time trends, and customer satisfaction patterns. Provided actionable resolutions to common problems.

Customer Support Ticket AnalysisAnalyzed support ticket data using Python (Pandas, NLTK) and created an interactive Power BI dashboard to identify common issues, resolution time trends, and customer satisfaction patterns. Provided actionable resolutions to common problems.

Social Media Trends AnalysisI built a dashboard to analyze user engagement and sentiment across Facebook, Instagram, and Twitter. Using Python, I performed sentiment analysis on user comments to track emotional trends over time and by platform.

Social Media Trends AnalysisI built a dashboard to analyze user engagement and sentiment across Facebook, Instagram, and Twitter. Using Python, I performed sentiment analysis on user comments to track emotional trends over time and by platform.

About Kezia

Layoffs Data Cleaning: Refining Workforce Cuts with SQL

Layoffs Exploratory Data Analysis: Unraveling Workforce Shifts (2020–2023)

SkyRatings: British Airways Review Dashboard

Crime Trends Decoded: Massachusetts Crime Trends(2020-2024)

Coffee Shop Sales Dashboard

Customer Support Ticket Analysis

Social Media Trends Analysis